Skip to Content
ProMag ProMag
Orlando Office 321-407-6850
Fort Pierce Office 772-210-3616
Top
Heat Pump Repair

Expert Heat Pump Repair in Orlando | Fast, Trusted 24/7 Service

Restore Your Comfort: Total Heat Pump Repair Solutions You Can Trust

Dealing with a broken heat pump in Orlando is stressful, whether it’s the middle of a cold snap or a humid afternoon. You need immediate, reliable service, not guesswork or delays. ProMag was established in 1988, giving us over 35 years of experience providing expert heating and cooling solutions. This means we've seen — and fixed — every possible heat pump issue. Our skilled team is ready 24/7 to diagnose the problem quickly, restore your comfort efficiently, and ensure your system is running reliably for the long term.

You shouldn't have to wait for comfort. That’s why our process is direct and focused on speed: call us right now at (321) 407-6850. We’ll dispatch an experienced technician who arrives prepared to solve your repair issue immediately, minimizing disruption and maximizing your energy savings. When you choose ProMag, you are choosing proven experience and peace of mind. Let us take care of the problem so you can get back to enjoying your home.

Our Step-by-Step Heat Pump Repair Process in Orlando

Transparency builds trust, especially when dealing with essential home systems like a heat pump. When you call ProMag for heat pump repair in Orlando, you are getting a structured, professional service designed to get you back to comfort with minimal fuss. This is the process we follow to ensure precision and efficiency every time:

  • 🔹Rapid Dispatch & Arrival: When you contact us at (321) 407-6850, we log your request immediately. We confirm your appointment time and dispatch a licensed, experienced technician who arrives promptly in a clearly marked vehicle, ready to start the repair.
     
  • 🔹Comprehensive Diagnostic Review: Our technician performs a meticulous inspection of the entire system—indoor air handler, outdoor unit, thermostat, and all electrical and refrigerant lines. We use advanced diagnostic tools to pinpoint the exact cause of the heat pump failure.
     
  • 🔹Clear, Upfront Repair Estimate: Once the problem is identified, we explain it clearly, showing you the failing components. We then provide a written, flat-rate quote for the total heat pump repair cost. There are no hidden fees or surprise charges.
     
  • 🔹Professional Repair and Testing: Upon your approval, we execute the repair using high-quality, factory-authorized parts. After the fix, we thoroughly test the system in both heating and cooling modes to verify optimal performance and efficiency.
     
  • 🔹Final Review & Cleanup: Before leaving your home, we ensure the work area is clean and answer any final questions you have about your unit's performance or maintenance needs. Your satisfaction is our final step.

Don't wait for your system to fail completely. If you need reliable heat pump repair, call (321) 407-6850 or schedule your service online.

Common Issues We See With Heat Pumps in Orlando

Living in Orlando means your heat pump has to contend with high humidity, salt air, and nonstop use during both the hot and cold seasons. These conditions can put a strain on even the best systems, leading to specific problems that our team frequently addresses. As a result, knowing the common issues can help you spot trouble early and know when to reach out for help.

Some of the most frequent signs that you may need heat pump repair, property owners experience include loss of heating or cooling, strange noises during operation, or an unexpected rise in your energy bills. Refrigerant leaks and frozen coils are also typical issues in the humid Florida climate. Because local building codes here focus on energy efficiency and safety, our repairs always aim to ensure your system runs reliably while meeting all requirements for local homes.

Watch for these signs to catch issues early:

  • Frequent cycling or switching between heating and cooling modes when you haven't changed your thermostat settings
  • Unusual noises like grinding or squealing when your heat pump starts up or runs
  • Reduced airflow or inconsistent temperatures in your home, especially during extreme heat or humidity
  • Ice buildup on the outdoor unit—even when it hasn’t been particularly cold outside
  • Musty odors that can signal bacterial growth due to moisture trapped in the system

If you notice any of these problems, it’s best to schedule a service visit before minor concerns become major repairs. Our familiarity with Orlando’s climate and construction means we’re prepared to handle anything your heat pump might face in Central Florida, helping you keep your home comfortable and your system running smoothly.

Why Choose ProMag for Heat Pump Repair in Orlando? 

When your comfort is on the line, choosing the right provider for heat pump repair is the most important decision. ProMag stands out in the Orlando market, not just because we were established in 1988, but because of our unwavering commitment to excellence in every service call.

The ProMag Difference: Experience and Reliability

  • 35+ Years of Proven Experience: Since 1988, we have exclusively focused on delivering high-quality HVAC solutions. This deep, localized experience ensures we fix your heat pump correctly the first time.
  • True 24/7 Emergency Service: Your comfort doesn't follow business hours. We provide genuine 24/7 heat pump repair service with no extra hassle, ensuring you get professional help exactly when you need it.
  • Highly Trained & Certified Technicians: Our team is continuously trained on the latest heat pump technologies and diagnostics. They possess the necessary certifications to handle all makes and models with expert precision.
  • Transparent and Competitive Pricing: We offer reliable service at competitive rates, ensuring you receive the best value for your heat pump repair investment. We stand by our written estimates with integrity.
  • Focus on Long-Term Efficiency: Our goal is not just a quick fix, but to optimize your system for energy efficiency. A proper heat pump repair should also translate to lower utility bills for your home.

We combine three decades of local trust with modern technical expertise to provide the most authoritative and reliable heat pump repair in Orlando. When you hire us, you’re hiring a dedicated team invested in the performance of your heating and cooling system.

Don’t Miss Out on These Savings!

  • $25 OFF Any Repair Over $150
  • 5% OFF New HVAC System Install

    Upgrade your comfort and save! Get 5% off at the time of purchase when you install a brand-new HVAC system with us. Schedule your appointment today and enjoy reliable, efficient heating and cooling all year long.

  • $10 OFF Preventative Maintenance

    As a thank you for trusting us with your service, we’d love to hear your feedback. If you leave us a review after your maintenance, we’ll give you $10 off your next visit.

Why Choose ProMag?

Serving Orlando, FL Since 1988

  • Customized Maintenance Plans
    Keep your system running strong year-round with our affordable maintenance plans designed to prevent breakdowns and extend equipment life.
  • Flexible Financing Available
    We make comfort affordable with flexible financing options. Get the HVAC system you need today without breaking the bank.
  • 24/7 Emergency HVAC Service
    Day or night, weekends or holidays - we’re here for you with fast, reliable emergency HVAC service whenever you need it most.
  • Trusted Local Experts Since 1988
    Proudly serving Florida homes since 1988 with honest service, expert care, and long-lasting solutions our community counts on.
  • "Great service techs!!"
    - Rob T.

Total Heat Pump Repair Solutions in Orlando

We understand that a broken heat pump can be a major inconvenience, which is why we work hard to provide fast, reliable service. We also offer competitive rates, so you can rest assured that you’re getting the best possible value for your money. If you’re in need of heat pump repair, don’t hesitate to call us today. We’ll be happy to help you get your system up and running again as quickly as possible.

Here are some reasons Orlando homeowners trust us with their heating and cooling systems:

  • Fast, reliable service designed to minimize your discomfort and downtime in your home.
  • Competitive rates to ensure you receive great value for any heat pump repair.
  • Trained technicians who stay up-to-date through ongoing internal and manufacturer trainings.
  • Quality service that reflects our more than 36 years of experience in the area.
  • Available 24/7 with direct live answering, so you always get help quickly when you need it most.

Our team has hands-on experience with the heat pump systems commonly found throughout Orlando, including those installed in newer homes as well as older properties. Many homes in Central Florida depend on heat pumps to keep interiors comfortable year-round due to the region’s humid climate and hot summers. We’re familiar with local building codes, which allows us to complete each heat pump repair efficiently and safely so you can rely on consistent performance during both heating and cooling seasons. As a local business, we also understand how important it is for your family to stay comfortable while dealing with severe temperature changes.

When to Repair vs. Replace Your Heat Pump 

One of the most frequent questions we receive during a heat pump repair service call is whether the unit should be repaired or completely replaced. This is a critical financial decision, and ProMag acts as your trusted, objective advisor to help you make the right choice for your Orlando property.

Generally, a modern heat pump has an expected lifespan of 10 to 15 years. If your unit is less than 10 years old and the required repair is minor (such as a capacitor replacement or a drain line flush), repairing it is almost always the most cost-effective decision. We ensure the repair service delivers measurable value that extends the system's reliable performance.

However, if your system is over 12 years old, requires a major component replacement (like the compressor or indoor coil), or has suffered multiple breakdowns in the last year, replacement may be the smarter long-term investment. Modern heat pumps offer drastically improved efficiency ratings, meaning a new installation could save you substantially on energy costs over its lifespan. We provide honest, data-driven advice on the cost-benefit analysis of your specific heat pump repair.


Frequently Asked Questions About Heat Pump Repair 


How long does a typical heat pump repair take? 

Most common heat pump repairs are completed within 1 to 3 hours, especially if they involve electrical components or refrigerant issues. Because our service vehicles are fully stocked, we aim to resolve the issue on the first visit.

Is a 24/7 emergency service more expensive? 

We offer transparent, competitive pricing for our emergency heat pump repair in Orlando. While after-hours services may incur a small premium, we always discuss the cost upfront before any diagnostic work begins, ensuring no surprises.

How often should my heat pump be serviced? 

To avoid unexpected heat pump repair issues, we strongly recommend professional maintenance twice a year: once before the cooling season and once before the heating season. This preventative service ensures maximum efficiency and longevity for your unit.

Why is my heat pump blowing cold air in heat mode? 

This is often a sign of a failed reversing valve (which switches the system from cooling to heating), or it could indicate the system is stuck in its defrost cycle. This requires immediate professional heat pump repair to prevent further component damage.

Contact Us Today

At ProMag, we're always ready to take your calls! Give us a call or fill out the form below to contact one of our team members.

  • Please enter your first name.
  • Please enter your last name.
  • Please enter your phone number.
    This isn't a valid phone number.
  • Please enter your email address.
    This isn't a valid email address.
  • Please lookup your address.
  • Please make a selection.
  • Please enter a message.
  • By submitting, you agree to receive text messages from ProMag at the number provided, including those related to your inquiry, follow-ups, and review requests, via automated technology. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency may vary. Reply STOP to cancel or HELP for assistance. Acceptable Use Policy